Web 2.0+WebObjects (1)

Conscius Supportmanager

2008-07-14 12:00 by Helmut Schottmüller

A platform for ambitious software support

Conscius Supportmanager
The Conscius Support Manager was designed and developed In cooperation with eidac software company. This product helps to organize the product support, helpdesk and documentation of a company's products and it offers a documentation platform which is accessible for all support activities.

Conscius Supportmanager

The main focus of Supportmanager is on ease and usability. Web 2.0 components are used when necessary to realize an optimal handling of the software. Most parts of the user interface and the administration interface are highly configurable. The output is completely template based and uses stric XHTML and CSS techniques to ensure the arbitrary use of any corporated design.

There is a Microsoft Excel XML export for all support tasks to guarantee a long term storage of the data.